In accordance with the provisions of the General Data Protection Regulation (GDPR) and the Telecommunications Act (TKG), we would like to inform you about the processing of personal data when using Jitsi Meet in combination with a screencast where we can view the customer's screen.
Purpose and Legal Basis of Data Processing
The processing of your personal data is carried out in order to provide you with the requested services as part of online training and consultation via Jitsi Meet and screencast. The legal basis for this processing is derived from Article 6(1)(b) of the GDPR, as data processing is necessary for the performance of a contract or for the execution of pre-contractual measures.
Type of Data Processed
As part of the use of Jitsi Meet and screencast, the following personal data may be processed:
- Name and contact details of the customer
- Screen content during the screencast
Cookies
We use cookies on our Jitsi platform to enhance your user experience and provide personalized services. Cookies are small text files that are stored on your device when you visit our website. These cookies may collect information about your browsing behavior, preferences, and device but do not contain any personally identifiable information.
We use both session and persistent cookies. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device for a set period. We use cookies for various purposes, including:
- Authentication: We use cookies to identify you and remember you when you log into your Jitsi account, ensuring a seamless and secure user experience.
- Personalization: Cookies allow us to customize your experience by storing your preferences and settings, such as language preferences and display options.
You can manage or delete cookies through your browser settings. Please note that disabling cookies may impact the functionality of our platform. By using Jitsi, you consent to the use of cookies as described in this privacy policy.
Recipient of the Data
Your personal data will be treated confidentially by us and will not be disclosed to third parties.
Storage Duration
When using Jitsi Meet on the company's own server, the customer's IP address is stored in the log files during the session. This storage is solely for internal purposes, ensuring the stability and security of the connection, analyzing any technical issues, and ensuring traceability in the event of security incidents. The IP address is stored in the log files for a limited period after the session ends and is subsequently automatically deleted by logrotate.